[Cloud USA] From Stephe’s desk…

Well, it seems that here lately, every time one of the following happens…

1)  Someone’s comment isn’t moderated fast enough
2)  Someone’s comment gets accidentally caught up in our WordPress spam filter and delayed
3)  Someone’s comment doesn’t say what they thought it did, for whatever reason
4)  Someone misplaces their comment and doesn’t remember where they posted it

…it is immediately assumed that we had the comment deleted, changed, or moved.

So I’m thinking it’s time Terri and I addressed the issue.  Briefly.

If Cloud USA ever deletes or changes your comment, you won’t have to ask about it, because we will leave a nice LARGE message inside your comment box telling you that we did it. We will tell you that we moderated you, and we will tell you why.  If you get The Smackdown, you will know it.

As far as moving goes… there is no reason we would ever move a comment.  This isn’t the Cloud USA Forum — where you put your comment here is where it will stay.

If you don’t see a message from us to you, that means we didn’t have anything to do with whatever it is you think might have happened.  In the ten months that the media blog has been live, we’ve NEVER had to delete or change what anyone has said.  So far.

And we appreciate that.  Keep up the good work, peeps.

Next issue: The fan site is growing by leaps and bounds, not just visually, but behind the scenes.  I mean really growing.  We gave birth to a baby, and it’s already in high school. 🙂  And Terri and I and the staff are having to do some major adjustments time wise when it comes to Cloud USA business obligations, end-of-year projects, and the time lines, plans, projects and events for 2011 (in addition to keeping up with family obligations and all of Rain’s news.)

We will certainly continue answering questions and hobnobbing with you peeps as much as possible — connecting with you all is very important to us — but please know that we simply cannot see all of the questions, much less answer all of them.  If you ask a question and don’t get an answer, don’t take it personally. There is also a priority factor involved — if we’re researching an important article to make you aware of a critical current issue of Rain’s, there isn’t enough time to step away from that to answer a casual question or to repeat information that’s already in the post you’re talking about.

One thing we absolutely love is how you all help each other when anyone needs it, like the amazing community you are.  Please continue to do that.  If you have info that someone else needs, jump right in.  We appreciate you having our back like that more than you will ever know.

Our time has become terribly limited… please help us to use it wisely.  We will continue doing our very best for you all.  Please support us!

Take care.

— Stephe ^@@^

~ by Cloud USA on November 24, 2010.

8 Responses to “[Cloud USA] From Stephe’s desk…”

  1. HAHAHAHA Love the smack down! And I have to say I have been one of those people, hahaha so sorry :-/ but also I’ve never been on a blog or fan site of any kind in my life and I’m getting well educated hahaha :D. Thanks so much with putting up with me/us. Y’all ROCK!

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  2. Whoooo hooooo!!!! I am really glad we are growing so fast. That’s good news. I remember when we were like 15 or so and now we are 80; way to grow in just months. I really appreaciate all your efforts and like Bia said, this is home to me too. You ladies are so welcoming to all of us and I laugh soo much and have so much fun that I keep coming even if I am drowning in prom activities for my eldest daughter. This site is my heaven and no matter the hour I get here to relax. Sometimes I don’t post but I check it out for Rain’s latest news. This site is the best and someday Rain is going to see it and wonder at your great work. Congratulations!!! 😀

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  3. Thank u Shephe and Terri we fans r happy that u guys take time for us Rain fans. Because u don’t have to and me personaly am glad yall do more power to u. LOL!

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  4. @Gee,

    I second your sentiments…..BIG THANK YOUS to both Terri and Stephe for the extremely HARD WORK that you do! Just like Diva, I check this site daily and the forum too. I post comments most of the time I am on but sometimes I am content to just read the comments of others. Lord knows I LOVE EVERYTHING you post about Rain. As I have stated before, I started out at another site, but you two have “wooed” me now I am completely taken with this site and the comaradery here. In a statement…….”There’s No Place Like Home”…..this is what Cloud USA feels like to me. I don’t make that statement lightly. ‘PRECIATE CHA!!!…..(SMILES)

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  5. It’s obvious that you guys work super hard at keeping this blog up to date. I’m sure most people get that you guys have jobs and families, as well as things going on in your life besides just this blog. 🙂

    I, for one, am just happy to hang out and see what you guys post up and chat with my fellow forum members and blog commenters. I look forward to coming on the blog and forum daily… This is actually the first place I come to when I sign on my computer after a long day of work.

    As always, thanks for everything that u guys do. It’s definitely deeply appreciated!

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  6. I have never be involed in a Fan website before and haven’t seen I became a member of yours. I don’t have anything to compare this Fan website to but you all make sure that any if not all Rain info is right at hand. I wonder how in the world you all have time to gather and make it so easy to keep up with how active Rain is. In other words you, Terri and the staff are amazing. I know other members feel the same way. All we can say is Thank You, Thank You. I love it!!!!

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